Privacy Policy

This policy explains what information Natural Glow Boutique collects when you use naturalglowboutique.com, how we use it, and the choices you have. The short version: we collect only what we need to fulfill your order, we never sell your information, and your card details go directly to our payment provider — never to us.

1. Information We Collect

When you place an order we collect your name, email address, shipping address, phone number (if provided), and the details of your order. Payment card information is collected directly by our payment provider through their secure payment form — it never touches our servers, and we cannot see your full card number.

2. How We Use It

We use your information to process and ship your order, send order confirmations and tracking updates, respond to support requests, and meet our legal obligations (such as tax records). We send marketing email only if you explicitly opt in, and every marketing email includes an unsubscribe link.

3. Payment Processing

Payments are processed securely by our payment provider, a PCI-DSS compliant payment processor. Their handling of your payment data is governed by their own privacy policy.

4. Cookies & Local Storage

Your shopping cart is stored locally in your own browser so it’s still there when you return. We use only essential storage needed for the Site to function — no advertising trackers, no third-party analytics cookies.

5. Sharing

We share your information only with the partners needed to complete your order: shipping carriers receive your name and address, and our payment provider processes your payment. We do not sell or rent personal information to anyone. We may disclose information if required by law.

6. Retention

We keep order records for as long as required for tax and accounting purposes, then delete or anonymize them.

7. Your Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal record-keeping requirements) by emailing hello@naturalglowboutique.com. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA/CPRA — we honor those requests regardless of where you’re writing from.

8. Children

The Site is not directed to children under 13, and we do not knowingly collect their information.

9. Changes & Contact

If we change this policy, we’ll post the updated version here with a new date. Questions or requests: hello@naturalglowboutique.com.